條款與細則 T&C

購物條款及細則 Shopping Terms and Conditions

  • 本店將依據個人資料（私隱）條例的相關規定保護您的個人資料。

    Our store will protect your personal information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

  • 由於電腦顯示器設定的原因，顯示的顏色可能與實際最終產品預設設定不同，完美主義者請三思

    Due to computer monitor settings, the displayed colors may be different from the actual final product default settings. Perfectionists please think twice.

  • 所有服飾-尺寸有關的貨品我們都不設退換，請各位家長事先量度尺寸後購買

    We do not offer returns or exchanges for all clothing-size-related items. Parents please measure the size in advance before purchasing.

  • 在某些情況下，網店/HKTVmall上的價格、促銷限制優惠及其他行銷活動可能因時間性/零售店而異，請自行留意各優惠是否適用於HKTVmall/HAPPY3PETS網店。

    In some cases, prices, promotional restrictions and other marketing activities on the online store/HKTVmall may vary depending on the time/retail store. Please pay attention to whether each offer is applicable to the HKTVmall/HAPPY3PETS online store.

  • 基於衛生原因，所有貨品出門不論任何原因不設退換，敬請留意

    Please note that due to hygiene reasons, all goods cannot be returned or exchanged for any reason.

  • 如有任何爭議，Happy3pets及HKTVMALL保留最終決定權，恕不另行通知。

    In case of any disputes, Happy3pets and HKTVMALL reserve the right to make the final decision without prior notice.
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送貨條款及細則 Delivery Terms and Condition

  • 網店所有貨品買滿$1000包郵

    Free shipping for all items purchased in the online store over $1,000 in this website

  • 本店貨品將經第三方物流公司送遞到閣下所提供的收貨地址。

    Our products will be delivered to the delivery address you provide via a third-party logistics company.

  • 送貨服務只適用於香港(包括香港島、九龍、新界範圍內)，收費將以第三方物流公司為準。

    Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories), and the charges will be determined by the third-party logistics company.

  • 一般情况下，確定訂單後3-5個工作天內安排發貨。

    Under normal circumstances, delivery will be arranged within 3-5 working days after the order is confirmed.

  • 運送時間會因交通、惡劣天氣、節日及其他特殊情况而有所影響。

    Delivery time will be affected by traffic, bad weather, holidays and other special circumstances.

  • 如選擇使用順豐站、順豐合作點或順豐智能櫃作為收貨地址，請清楚列明相關地址及代碼。

    If you choose to use an SF Express station, SF Express cooperation point or SF Express smart locker as your delivery address, please clearly indicate the relevant address and code.

  • 如閣下提供錯誤的送貨資料、或物流公司多次未能聯絡客人、客人拒收等原因而被退回到本公司，HAPPY3PETS可安排重新送貨並由閣下支付額外運費。

    If you provide incorrect delivery information, or the logistics company fails to contact the customer multiple times, or the customer refuses to accept it, and the product is returned to our company, HAPPY3PETS can arrange for re-delivery and you will pay the additional freight.

  • 如有任何爭議，HAPPY3PETS保留最終決定權。

    In case of any dispute, HAPPY3PETS reserves the right of final decision.
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